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      Public Holiday
       STORE CLOSED
      Banner Image
      ABN
      10% surcharge on Public Holiday
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      Policies & Procedures

      Store Details

      {companyname} {sitename}
      Trading as {tradingname}
      {siteabn}
      {sitePhone}
      {siteEmail}
      {siteAddress}

      Privacy Policy

      Introduction

      CompanyName regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all CompanyName users, and conforms to Internet privacy standards.

      If you have questions or concerns regarding this statement, you should first contact us at ContactPhone.

      Collection of Information

      In order to use the CompanyName iOrder site, we may require information from you in order to complete your online order. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

      Any information collected by CompanyName is collected during the ordering process, including while processing online, telephone and counter orders.

      Use of Collection Information

      Any details collected from CompanyName customers is required in order to provide you with our products and/or services. All orders receive a online order references number, which allow the order to be recalled and/or verified to ensure the order can be prepaired for you at our store and made ready for pickup by you, or delivery to your premise.

      Storage of Collected Information

      The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL). When your Credit Card details are entered, they are sent to the payment gateway vendor in order to be processed as required. We never permanently store your complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

      If you have any questions about security on our Website, you can email us at ContactEmail.

      Access to Collected Information

      If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at ContactEmail.

      Orders

      If you place an order with us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, phone and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

      If you choose to "Pay Online", your financial information (such as credit card number, expiration date, etc) will be required by the payment gateway vendor to process your online payment. The privacy policies of the payment gateway vendor can be found on their website:

      • ANZ Privacy Policy
      • NAB Privacy Policy
      • Stripe Privacy Policy
      • eWAY Privacy Policy
      • Privacy Policy for PayPal Services

      Communications

      CompanyName uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at ContactEmail.

      You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

      Third Parties

      CompanyName may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

      CompanyName does not share any information with third parties for any unknown or unrelated uses.

      Legal

      We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

      Links

      Links on the CompanyName iOrder site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the CompanyName iOrder site.

      Changes to Privacy Policy

      If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

      Security Policy

      Payment Security

      ANZ Cybersource

      ANZ provided banking and financial products and services to over 8.5 million retail and business customers, and operated across 32 markets. Online payments processed by ANZ are powered by Cybersource, meeting Level 1 PCI DSS security standards that ensures the highest level of security for storing, transmiting, or process credit card data.

      NAB Transact

      National Australia Bank (abbreviated NAB, branded nab) is one of the four largest financial institutions in Australia, serving over 8 million customers, at over 900 locations throughout Australia, New Zealand and around the world. NAB's payment gateway utlises NAB Transact, a simple and secure way to make payments. NAB Transact is PCI DSS compliant, ensuring card data is stored in a secure environment with the transactions being authorized in real-time. All transactions made via NAB Transact are authorized in real-time with with 128-bit SSL encryption.

      Stripe

      Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. Stripe uses the best-in-class security tools and practices to maintain a high level of security, including:

      • HTTPS for all services using TLS (SSL)
      • HSTS to ensure that browsers interact with Stripe only over HTTPS
      • verifying TLS certificates on each connection
      • AES-256 encryption of all card numbers
      • A separate hosting environment for infrastructure for storing, decrypting, and transmitting card numbers

      eWay

      eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

      • Payments are fully automated with an immediate response.
      • Your complete credit card number cannot be viewed by CompanyName or any outside party.
      • All transactions are performed under 128 Bit SSL Certificate.
      • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
      • eWAY is an authorised third party processor for all the major Australian banks.
      • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by CompanyName.

      For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

      PayPal

      PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. When you check out with PayPal, PayPal pays the seller, and draws the funds from your account, so your financial details stay encrypted and protected. PayPal keeps your financial information securely encrypted so you can pay online with confidence.

      For more information about payment security, please visit:

      • ANZ Cybersource Payment processing security
      • Security at NAB
      • Security at Stripe
      • eWAY Security
      • PayPal Safety & Security

      Website Security

      • iOrder runs in a secure cloud environment provided by Amazon Web Services
      • Data transmitted between iOrder and the user's web browser is encrypted
      • iOrder utilises HTTPS and is secured by a 256bit SSL/TLS security certificate
      • HTTPS prevents data sent over the internet from be being intercepted and read by a third party
      • HTTPS protects the integrity of communication between iOrder and the user's browser

      Delivery Policy

      Online Orders

      After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). If you chose the delivery option, your order will be delivered to the address you provided when placing your order. We will attempt to delivery your order within a reasonable amount of time; however if there is a delay, we will contact you via the phone number you provided when placing your order.

      If you wish to query a delivery, we can be contacted via phone ContactPhone.

      Refund & Returns Policy

      If for any reason you are not completely satisfied with your purchase. Please contact us on ContactPhone so that we can resolve any problems.

      Please complete all deal options

      {dropdown1Title}

      {dropdown2Title}

      Customise Toppings
      Option 1
      Option 2
      Option 3
      Free
      Additional Toppings
      Extra Toppings
      Comments
      10% surcharge applies for Deliveries ($25 Min Delivery)
      10% surcharge applies on Public Holidays
      Please Wait

      Placing Order

      Initialising Payment...

      The payment gateway will appear shortly.

      Please Wait

      Processing Payment...

      Please Wait

      Pay by EFTPOS

      Result

      Receipts

       

      Adding To Order

      Please Wait

      Deal added to order

      {upsellModalTitle}

      {OnlineDesc}

      Would you like cutlery?

        Click to include cutlery with your order.

      Restricted Menu

      This menu contains alcoholic beverages that are restricted to customers who are 18+ years old.
      If you are 18+ and would like the menu to include our alcoholic beverages, confirm your age below.
        by clicking YES you confirm you are 18+ years old

      Order Details

        Public Holiday
      Table # {tableNumber}
       
      Seat Total :
      Table Total :

      Thank you for your Order

      Order Type:
      {ordertype}
      Payment Type:
      {paymenttype}
      {readytime}
      Special Trade:
        Public Holiday
      Order Details
      Order Total :
       

      Thank You

      Thank you for your Order

      Order Type:
      {ordertype}
      {readytime}
      Payment Type:
      {paymenttype}
      Special Trade:
        Public Holiday
      Store Name:
      {sitename}
      Trading as:
      {tradingname}
      Store Phone:
      {sitePhone}
      Store Email:
      {siteEmail}
      Store ABN:
      {siteabn}
      StoreAddress:
      {siteAddress}
      Table {tablenumber}
      Total :
       
      Points Opening Balance :
      0
      Points Used (this order) :
      0
      Points Earnt (this order) :
      0
      Points Closing Balance :
      0
      Important: Order confirmation will be sent to {customerphone}

      Thank You

      Error

      Select a Time Slot

      The timeslot you selected earlier has now expired

      Select a Day

      Select a Time

      Select Order Type


      TEST


      TEST


      TEST

       

      Select Order Type

      {orderType} Details

      {nameWarningText}
      {phoneWarningText}
      {emailWarningText}
      {addressWarningText}
      {postcodeWarningText}
      Details of the vehicle you will be in to help us find your car when you are parked.

      An address is only mandatory for delivery orders.

       

      Place your order

      Choose Payment

       
       

      Online Payment

      Order Details
      Order Number :
      {OrderInvoiceNumber}
      Order Total:
      Store Details
      Store Name:
      {sitename}
      Trading as:
      {tradingname}
      Address:
      {siteAddress}
      Phone:
      {sitePhone}
      Email:
      {siteEmail}
      ABN:
      {siteabn}
      Customer Details
      Customer Name:
      {customerName}
      Customer Phone:
      {customerPhone}
      Credit Card Details
      Card Number:
      Card CCV:
      Expiry Date:

      Online Payment

      Do not close this window once payment has been confirmed

      Online Payment

      Closed

      Choose Table

      Manager Login

      Incorrect password entered.
      1
      2
      3
      4
      5
      6
      7
      8
      9
      clear
      0
      enter

      Enter Order Notes

       

      Contactless Delivery

        Click to set your Contactless Delivery choice.

      Order Summary

      Enter Order Details

      {nameWarningText}
      {phoneWarningText}
      {emailWarningText}
      {addressWarningText}
      {postcodeWarningText}
       
      Address NOT required for Pickup Orders.
      Remember Details

      Customer Login

      Log in now to improve your ordering experience:
      Please enter the email address used when registering.
      Please enter the password used when registering.
      Forgot your password?
      Continue as guest?
       

      Password Reset

      Please enter the email address used for customer registration:
      New Password
      Verify Password
      Auth Code

      Register Now!

      Personalise your order experience to benefit!
      Customer Details
      First Name
      Please enter your firstname.
      Last Name
      Please enter your surname.
      Mobile
      A valid mobile number is required.
      DOB
      Please enter a password (minimum 8 characters).
      Email
      A valid email address is required.
      Address
      A valid address is required.
      Password
      Please enter a password (minimum 8 characters).
      Verify Password
      Passwords entered do not match.
      Favourite Store
      Home Store
      Please Select your favourite store.
      Marketing, Promotions & Discounts
       
      Hi

      As a valued loyalty member, you'll be rewarded with special deals, earn loyalty points from items ordered, and recieve the latest news on menu items, promotions and events.

      It's the loyal customers like you that matter to us here at .

      Thank-you and enjoy all we have to offer.

      Profile
      Orders
      Deals
      News
      Personalise your order experience to benefit!
      Email
      First Name
      Please enter your firstname.
      Last Name
      Please enter your surname.
      Mobile
      A valid mobile number is required.
      DOB
      Please enter your Date of Birth.
      Address
      A valid address is required.
      Password
      Please enter a password (minimum 8 characters).
      Verify Password
      Passwords entered do not match.
      Favourite Store
      Home Store
      Please Select your favourite store.
      Marketing, Promotions & Discounts
      Liked a previous order? Click a favourite to re-order:
      Customer Deals goes here.
      Customer News goes here.
      Welcome back
    • {filterLabel} {subfilterscontent}
      • {subfilters}
      {subfilterLabel}
      Seat: {seatname}
      {productQty} {productName} {promoNumber}${productTotalPrice}
      Seat Total: {seattotal}

      {filterLabel}

      {productcards}
      {prodtypebannertxt}
      {onlineimg}
      {prodtypeimg}
      {ProductName}
      {energy}

      {OnlineDesc}

      {OnlineComment}

      {prepricetxt}{priceclosed} {prepricetxt}{price} {prepricetxt}{pricepickup} {prepricetxt}{pricedelivery} {prepricetxt}{pricemisc}
      {dropdownQtyOptions}
      {prepricetxt}{priceclosed}
      {prepricetxt}{priceclosed}
      {prodtypebannertxt}
      {onlineimg}

      {ProductName}

      {prodtypeimg}
      {energy}

      {OnlineDesc}

      {OnlineComment}

      {prepricetxt}{priceclosed}
      {prepricetxt}{priceclosed}
      {productName}
      1
      {productQty} {productName} {promoNumber}
      {productTotalPrice}
      {removeProduct}
      {trancomment}
      {productQty} {productName} {promoNumber}{productTotalPrice}

      {dropdowntitle}

      PAY ONLINE

      Order Details
      Order Number :
      {OrderInvoiceNumber}
      Order Total:
      {OrderTotal}
      Store Details
      Store Name:
      {sitename}
      Trading as:
      {tradingname}
      Address:
      {siteAddress}
      Phone:
      {sitePhone}
      Email:
      {siteEmail}
      ABN:
      {siteabn}
      Customer Details
      Customer Name:
      {customerName}
      Customer Phone:
      {customerPhone}
      Credit Card Details
      Card Number:
      Card CCV:
      Expiry Date:
      Order Summary(Table )
      Total : 
       
      Tax (inc) : 
      $0.00
       
      Giftcard Value : 
      0
      Giftcard Used : 
      0
      Giftcard Balance : 
      0
      Giftcard Code : 
      0
      Giftcard Expiry : 
      0
      Points Opening Balance : 
      0
      Points Used (this order) : 
      0
      Points Earnt (this order) : 
      0
      Points Closing Balance : 
      0
      10% surcharge applies for Deliveries ($25 Min Delivery)
      10% surcharge applies on Public Holidays
      Order Details
      Choose Order Type Powered by Doordash Drive Powered by Uber Direct
      Order Time :
      Choose Time
      ENTER ORDER NOTES
      Order For :
      {customerName}
      Table {customerName}
      Phone :
      {customerPhone}
      Address :
       
      Rego:
       
      Make:
       
      Model:
       
      Colour:
       STORE CLOSED
      {sitename}
      Trading as {tradingname}
      {siteabn}
      {sitePhone}
      {siteEmail}
      {siteAddress}
      Store Time
      Store Details
      Time:
      Store Name:
      {sitename}
      Trading as:
      tradingname}
      Address:
      {siteAddress}
      Phone:
      {sitePhone}
      ABN:
      {siteabn}
      Customer Details
      Name:
      {customerName}
      Phone:
      {customerPhone}
      Email:
      {customerEmail}
      Address:
      Enter Details
      Car Details
      Rego:
      Make:
      Model:
      Colour:
      Enter Details
      Order Type
      {ordertype}
      Pickup Time
      Choose Time
      Order Summary
      Table # {tableNumber}    
      Seat Total :
      Table Total :

      2% surcharge applies on all orders

      10% surcharge applies on Public Holidays

      Online Payment
      Close
      {gatewaytotal}
      Or pay with card
      {title}
    • {menuLabelIcon} {menuLabel}