iOrder
 
Home
Call Attendant
Log In
Edit Profile
Order History
Special Deals
News and Events
Change Password
Log Out
Line Display
Tile Display
Clear Order
CompanyName
About
Contact Us
Feedback
Facebook
Twitter
Instagram
Youtube
Google+
Privacy Policy
Refund Policy
Nutritional Info
 
      
    Public Holiday
     STORE CLOSED
    Banner Image
    ABN
    10% surcharge on Public Holiday
    Powered by iOrder v1.45 Imagatec

    Loading...

    Please Wait...

    Policies & Procedures

    Store Details

    {companyname} {sitename}
    Trading as {tradingname}
    {siteabn}
    {sitePhone}
    {siteEmail}
    {siteAddress}

    Privacy Policy

    Introduction

    CompanyName regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all CompanyName users, and conforms to Internet privacy standards.

    If you have questions or concerns regarding this statement, you should first contact us at ContactPhone.

    Collection of Information

    In order to use the CompanyName iOrder site, we may require information from you in order to complete your online order. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

    Any information collected by CompanyName is collected during the ordering process, including while processing online, telephone and counter orders.

    Use of Collection Information

    Any details collected from CompanyName customers is required in order to provide you with our products and/or services. All orders receive a online order references number, which allow the order to be recalled and/or verified to ensure the order can be prepaired for you at our store and made ready for pickup by you, or delivery to your premise.

    Storage of Collected Information

    The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL). When your Credit Card details are entered, they are sent to the payment gateway vendor in order to be processed as required. We never permanently store your complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

    If you have any questions about security on our Website, you can email us at ContactEmail.

    Access to Collected Information

    If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at ContactEmail.

    Orders

    If you place an order with us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, phone and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

    If you choose to "Pay Online", your financial information (such as credit card number, expiration date, etc) will be required by the payment gateway vendor to process your online payment. The privacy policies of the payment gateway vendor can be found on their website:

    • ANZ Privacy Policy
    • NAB Privacy Policy
    • Stripe Privacy Policy
    • eWAY Privacy Policy
    • Privacy Policy for PayPal Services

    Communications

    CompanyName uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at ContactEmail.

    You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

    Third Parties

    CompanyName may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

    CompanyName does not share any information with third parties for any unknown or unrelated uses.

    Legal

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

    Links

    Links on the CompanyName iOrder site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the CompanyName iOrder site.

    Changes to Privacy Policy

    If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


    Security Policy

    Payment Security

    ANZ Cybersource

    ANZ provided banking and financial products and services to over 8.5 million retail and business customers, and operated across 32 markets. Online payments processed by ANZ are powered by Cybersource, meeting Level 1 PCI DSS security standards that ensures the highest level of security for storing, transmiting, or process credit card data.

    NAB Transact

    National Australia Bank (abbreviated NAB, branded nab) is one of the four largest financial institutions in Australia, serving over 8 million customers, at over 900 locations throughout Australia, New Zealand and around the world. NAB's payment gateway utlises NAB Transact, a simple and secure way to make payments. NAB Transact is PCI DSS compliant, ensuring card data is stored in a secure environment with the transactions being authorized in real-time. All transactions made via NAB Transact are authorized in real-time with with 128-bit SSL encryption.

    Stripe

    Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. Stripe uses the best-in-class security tools and practices to maintain a high level of security, including:

    • HTTPS for all services using TLS (SSL)
    • HSTS to ensure that browsers interact with Stripe only over HTTPS
    • verifying TLS certificates on each connection
    • AES-256 encryption of all card numbers
    • A separate hosting environment for infrastructure for storing, decrypting, and transmitting card numbers

    eWay

    eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

    • Payments are fully automated with an immediate response.
    • Your complete credit card number cannot be viewed by CompanyName or any outside party.
    • All transactions are performed under 128 Bit SSL Certificate.
    • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
    • eWAY is an authorised third party processor for all the major Australian banks.
    • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by CompanyName.

    For more information about eWAY and online credit card payments, please visit www.eWAY.com.au

    PayPal

    PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. When you check out with PayPal, PayPal pays the seller, and draws the funds from your account, so your financial details stay encrypted and protected. PayPal keeps your financial information securely encrypted so you can pay online with confidence.

    For more information about payment security, please visit:

    • ANZ Cybersource Payment processing security
    • Security at NAB
    • Security at Stripe
    • eWAY Security
    • PayPal Safety & Security

    Website Security

    • iOrder runs in a secure cloud environment provided by Amazon Web Services
    • Data transmitted between iOrder and the user's web browser is encrypted
    • iOrder utilises HTTPS and is secured by a 256bit SSL/TLS security certificate
    • HTTPS prevents data sent over the internet from be being intercepted and read by a third party
    • HTTPS protects the integrity of communication between iOrder and the user's browser

    Delivery Policy

    Online Orders

    After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). If you chose the delivery option, your order will be delivered to the address you provided when placing your order. We will attempt to delivery your order within a reasonable amount of time; however if there is a delay, we will contact you via the phone number you provided when placing your order.

    If you wish to query a delivery, we can be contacted via phone ContactPhone.


    Refund & Returns Policy

    If for any reason you are not completely satisfied with your purchase. Please contact us on ContactPhone so that we can resolve any problems.

    Please complete all deal options

    {dropdown1Title}

    {dropdown2Title}

    Customise Toppings
    Option 1 :
    Option 2 :
    Option 3 :
    Free :
    Additional Toppings
    Extra Toppings
    Comments
    10% surcharge applies for Deliveries ($25 Min Delivery)
    10% surcharge applies on Public Holidays
    Please Wait

    Placing Order

    Initialising Payment...

    The payment gateway will appear shortly.

    Please Wait

    Processing Payment...

    Please Wait

    Pay by EFTPOS

    Result

    Receipts

     

    Adding To Order

    Please Wait

    Deal added to order

    {upsellModalTitle}

    {OnlineDesc}

    Would you like cutlery?

      Click to include cutlery with your order.

    Restricted Menu

    This menu contains alcoholic beverages that are restricted to customers who are 18+ years old.
    If you are 18+ and would like the menu to include our alcoholic beverages, confirm your age below.
      by clicking YES you confirm you are 18+ years old

    Order Details

      Public Holiday
    Table # {tableNumber}
     
    Seat Total :
    Table Total :

    Thank you for your Order

    Order Type:
    {ordertype}
    Payment Type:
    {paymenttype}
    {readytime}
    Special Trade:
      Public Holiday
    Order Details
    Order Total :
     

    Thank You

    Thank you for your Order

    Order Type:
    {ordertype}
    {readytime}
    Payment Type:
    {paymenttype}
    Special Trade:
      Public Holiday
    Store Name:
    {sitename}
    Trading as:
    {tradingname}
    Store Phone:
    {sitePhone}
    Store Email:
    {siteEmail}
    Store ABN:
    {siteabn}
    StoreAddress:
    {siteAddress}
    Table {tablenumber}
    Total :
     
    Points Opening Balance :
    0
    Points Used (this order) :
    0
    Points Earnt (this order) :
    0
    Points Closing Balance :
    0
    Important: Order confirmation will be sent to {customerphone}

    Thank You

    Error

    Select a Time Slot

    The timeslot you selected earlier has now expired

    Select a Day

    Select a Time

    Select Order Type


    TEST


    TEST


    TEST

     

    Select Order Type

    {orderType} Details

    {nameWarningText}
    {phoneWarningText}
    {emailWarningText}
    {addressWarningText}
    {postcodeWarningText}
    Details of the vehicle you will be in to help us find your car when you are parked.

    An address is only mandatory for delivery orders.

     

    Place your order

    Choose Payment

     
     

    Online Payment

    Order Details
    Order Number :
    {OrderInvoiceNumber}
    Order Total:
    Store Details
    Store Name:
    {sitename}
    Trading as:
    {tradingname}
    Address:
    {siteAddress}
    Phone:
    {sitePhone}
    Email:
    {siteEmail}
    ABN:
    {siteabn}
    Customer Details
    Customer Name:
    {customerName}
    Customer Phone:
    {customerPhone}
    Credit Card Details
    Card Number:
    Card CCV:
    Expiry Date:

    Online Payment

    Do not close this window once payment has been confirmed

    Online Payment

    Closed

    Choose Table

    Manager Login

    Incorrect password entered.
    1
    2
    3
    4
    5
    6
    7
    8
    9
    clear
    0
    enter

    Enter Order Notes

     

    Contactless Delivery

      Click to set your Contactless Delivery choice.

    Order Summary

    Enter your Details

    {nameWarningText}
    {phoneWarningText}
    {emailWarningText}
    {addressWarningText}
    {postcodeWarningText}
     
    Address NOT required for Pickup Orders.
    Remember Details

    Customer Login

    Log in now to improve your ordering experience:
    Please enter the email address used when registering.
    Please enter the password used when registering.
    Forgot your password?
    Continue as guest?
     

    Password Reset

    Please enter the email address used for customer registration:
    New Password
    Verify Password
    Auth Code

    Register Now!

    Personalise your order experience to benefit!
    Customer Details
    First Name
    Please enter your firstname.
    Last Name
    Please enter your surname.
    Mobile
    A valid mobile number is required.
    DOB
    Please enter a password (minimum 8 characters).
    Email
    A valid email address is required.
    Address
    A valid address is required.
    Password
    Please enter a password (minimum 8 characters).
    Verify Password
    Passwords entered do not match.
    Favourite Store
    Home Store
    Please Select your favourite store.
    Marketing, Promotions & Discounts
     
    Hi

    As a valued loyalty member, you'll be rewarded with special deals, earn loyalty points from items ordered, and recieve the latest news on menu items, promotions and events.

    It's the loyal customers like you that matter to us here at .

    Thank-you and enjoy all we have to offer.

    Profile
    Orders
    Deals
    News
    Personalise your order experience to benefit!
    Email
    First Name
    Please enter your firstname.
    Last Name
    Please enter your surname.
    Mobile
    A valid mobile number is required.
    DOB
    Please enter your Date of Birth.
    Address
    A valid address is required.
    Password
    Please enter a password (minimum 8 characters).
    Verify Password
    Passwords entered do not match.
    Favourite Store
    Home Store
    Please Select your favourite store.
    Marketing, Promotions & Discounts
    Liked a previous order? Click a favourite to re-order:
    Customer Deals goes here.
    Customer News goes here.
    Welcome back
  • {filterLabel} {subfilterscontent}
  • {subfilters}
    {subfilterLabel}
    Seat: {seatname}
    {productQty} {productName} {promoNumber}${productTotalPrice}
    Seat Total: {seattotal}

    {filterLabel}

    {productcards}
    {prodtypebannertxt}
    {onlineimg}
    {prodtypeimg}
    {ProductName}
    {energy}

    {OnlineDesc}

    {OnlineComment}

    {prepricetxt}{priceclosed} {prepricetxt}{price} {prepricetxt}{pricepickup} {prepricetxt}{pricedelivery} {prepricetxt}{pricemisc}
    {dropdownQtyOptions}
    {prepricetxt}{priceclosed}
    {prepricetxt}{priceclosed}
    {prodtypebannertxt}
    {onlineimg}

    {ProductName}

    {prodtypeimg}
    {energy}

    {OnlineDesc}

    {OnlineComment}

    {prepricetxt}{priceclosed}
    {prepricetxt}{priceclosed}
    {productName}
    1
    {productQty} {productName} {promoNumber}
    {productTotalPrice}
    {removeProduct}
    {trancomment}
    {productQty} {productName} {promoNumber}{productTotalPrice}

    {dropdowntitle}

    PAY ONLINE

    Order Details
    Order Number :
    {OrderInvoiceNumber}
    Order Total:
    {OrderTotal}
    Store Details
    Store Name:
    {sitename}
    Trading as:
    {tradingname}
    Address:
    {siteAddress}
    Phone:
    {sitePhone}
    Email:
    {siteEmail}
    ABN:
    {siteabn}
    Customer Details
    Customer Name:
    {customerName}
    Customer Phone:
    {customerPhone}
    Credit Card Details
    Card Number:
    Card CCV:
    Expiry Date:
    Order Summary(Table )
    Total : 
     
    Tax (inc) : 
    $0.00
     
    Giftcard Value : 
    0
    Giftcard Used : 
    0
    Giftcard Balance : 
    0
    Giftcard Code : 
    0
    Giftcard Expiry : 
    0
    Points Opening Balance : 
    0
    Points Used (this order) : 
    0
    Points Earnt (this order) : 
    0
    Points Closing Balance : 
    0
    10% surcharge applies for Deliveries ($25 Min Delivery)
    10% surcharge applies on Public Holidays
    Order Details
    Choose Order Type Powered by Doordash Drive Powered by Uber Direct
    Order Time :
    Choose Time
    ENTER ORDER NOTES
    Order For :
    {customerName}
    Table {customerName}
    Phone :
    {customerPhone}
    Address :
     
    Rego:
     
    Make:
     
    Model:
     
    Colour:
     STORE CLOSED
    {sitename}
    Trading as {tradingname}
    {siteabn}
    {sitePhone}
    {siteEmail}
    {siteAddress}
    Store Time
    Store Details
    Time:
    Store Name:
    {sitename}
    Trading as:
    tradingname}
    Address:
    {siteAddress}
    Phone:
    {sitePhone}
    ABN:
    {siteabn}
    Customer Details
    Name:
    {customerName}
    Phone:
    {customerPhone}
    Email:
    {customerEmail}
    Address:
    Enter Details
    Car Details
    Rego:
    Make:
    Model:
    Colour:
    Enter Details
    Order Type
    {ordertype}
    Pickup Time
    Choose Time
    Order Summary
    Table # {tableNumber}    
    Seat Total :
    Table Total :

    2% surcharge applies on all orders

    10% surcharge applies on Public Holidays

    Online Payment
    Close
    {gatewaytotal}
    Or pay with card
    {title}